FAQs – Frequently Asked Questions


Where do I go to attend an appointment?

You don’t have to go out.  We come to your home.

Do I need to prepare?

Please have the sink and countertop cleared for us to work in your kitchen.  Many of our patients do not have a kitchen in that instance we will be creative.

How do I find out if I am eligible for AB Senior Benefit Coverage?

We will need your Alberta Health Care Number as well as your date of birth to verify insurance.  See Alberta Senior Benefit – Dental Coverage For Seniors for more information.

Can my loved one, translator... be present?

Yes, this may very well be necessary to achieve the results we are after.  If you feel more comfortable with your loved ones present, then please do.  We have successfully constructed dentures on an individual that did not understand a word of English.  Speaking is only one very limited way of communicating.

How long between appointments?

That depends on the work flow, your location and patient availability.  See scheduling for more details.

How long does the entire process take?

At present, approximately one month.  This is again dependent upon patient availability.

How much does it cost?

Approximately $ 2500 for a new set of dentures with a soft liner on the lower denture.

Will it hurt?

No.  Not through the construction of the dentures.  Follow-up care is required after the newly fitted prostheses are constructed and it is not uncommon for the denture, usually the lower, to pinch or poke.  We have you phone in for an adjustment appointment in this instance.

Are the appointments difficult for me?

No, actually the more relaxed and cooperative the patient, the better the results.  I like to refer to our patient that was in a coma.  Her dentures turned out beautifully.

What is the level of quality?

At the top.

What is the scheduling like?

This is perhaps the most challenging part of the mobile operation.  If you are still mobile and do not wish to sit and wait for us we ask you to take your cell.  We always phone prior to confirm the appointment.  We ask that if you need to see your Doctor, or have other appointments….. please do so as we will work around your schedule. Because our operations are completely mobile, appointment scheduling is quite unconventional.  Mobile dental operations are dynamic and the entire days schedule can change quickly.  The Denturist will not leave one appointment for another until the current appointment is complete.  Working with Dementia patients can easily extend a 10 minute appointment to one and a half hours.  We are still regularly delayed by Edmonton construction.  Hopefully once the Anthony Henday is complete this will rid us of these delays.

Do you work on only seniors?

No.  Our current patient ages range from 21 to 103 years of age.

Can I call you if I am mobile?

Yes, please do.  We enjoy the challenge of working on a variety of people in ever changing settings. Because our operations are completely mobile, appointment scheduling is quite unconventional. Mobile is dynamic and the entire days schedule can change quickly.  If you are a stickler for set appointment times, you may become frustrated.  If you have a cell, we will call that instead.

What happens if I am moving?

We have followed a patient around to 5 different locations in the course of their denture construction.  This will delay the process.  It is up to the patient and or family to update our office in the event of a move.

Is this sanitary?

Absolutely.  Each and every material and piece of equipment is treated with what we call in the industry ‘Universal Precautions’.  Universal Precautions dictate every patient is treated as if they have a highly infectious disease.  This prevents cross-contamination.

Are my new dentures going to look exactly like the old ones?

No.  Each and every denture is hand made.  99 % of the time the new dentures are a huge improvement.  We tell our patients, you have to look good if you are wearing our dentures.  At the 4th appointment the denture is tried in to see what they will look like before they are done.  It is at this stage that patient input is encouraged.

How are dentures made?

Meticulous attention to detail throughout the denture construction as well as researching current denture problems = Superb: Fit, Function, Aesthetics

What materials are involved in making dentures?

Dentures are constructed out of wax then the wax is changed to plastic or acrylic once all design has been verified.  If you have a soft-liner this is a rubber based material.  If you have a partial the metal framework is composed of either chromium cobalt or titanium.

If I want to get my parents some new dentures, where do we start?

Phone into the office 780-457-5841 with the following details in hand:
Current Denture Problems
Approximate age of current dentures
Address of Patient
Patient Birthday
Patient Alberta Health Care Number if you wish us to verify eligibility

Did You Know?

The tongue can grow to 1 1/2 times its regular size, without lower back teeth(molars) or a lower denture worn consistently.

The tongue is a muscle and without the lower denture or teeth to grind the food, your tongue is having to do all the work.  This is a regular muscle work out.  With replacement of a lower denture the tongue will shrink down to its normal size usually within a couple of months.

TMJ 784687Hearing can be impaired if your jaws are not held far enough apart.

In the dental industry we call this a loss of verticle.  This is seen in patients: not wearing a lower denture, if either or both the dentures are extremely worn down or patient without back teeth or are without  a partial on the lower.
Because the lower jaw can only swing up and forward the hinge part of the jaw bone can jutt into the ear, creating pressure on the ear drum.

Many Patients With Loose Fitting Dentures Also Have Denture Induced Hyperplasia

Cause is from loose fitting upper denture.  This is a bubbled raised red area on the palate of the mouth.  May go unnoticed as the upper denture will appear to be much tighter than the lower is.  This condition is also pain free.
Rule of thumb:  If the lower denture is loose ask your Denturist to check the fit of the upper as well.  Relining will tighten the dentures again and will in many instances heal the palate of the mouth again.

Xerostomia – Dry Mouth

This is the most common side effect of medications.  Biotene is one product on the market that will replace the lost saliva.

Denture Adhesive

Our patients’  favorite is Fixodent – Control.  This can be used sparingly in the lower denture to achieve a similar fit to that of the upper.  The lower denture can only be made as tight as the amount of bone you have left in your mouth allows.

For a super tight fit of both upper and lower dentures there is always the option of Implant – Over Dentures.

Dental Allergies

Inform your Denturist that you have allergies before work has begun.  Many of the denture allergies arise from uncooked plastic.  When the plastic portion or the gum portion of the dentures are processed / cooked, there are two components: monomer and acrylic.  If the curing time is too short, the excess monomer has not had time to evaporate out of the denture.  The excess monomer will create denture irritations that will appear as an allergy.  Another common allergy is to the metal framework of a partial denture.  Many of the metal frameworks are composed of chromium & cobalt.  One alternative is titanium.

***  Please be advised that the above scenarios do not pertain to all situations or persons and are not necessarily the norm.  The above entries are for informative purposes only.  If you are experiencing difficulty or have questions or concerns about your dentures, contact your Denturist.